“An average person with average talents and ambition and average education can outstrip the most brilliant genius in our society, if that person has clear, focused goals.”

~ Mary Kay Ash


  • Creating high performance workplaces
  • Establishing work processes and routines (including management routines) that lead to performance
  • Setting conditions for consistent employee and customer experiences that lead to loyalty
  • Specializing in the retail sector

“The greatest good you can do for another is not just to share your riches, but to reveal to him his own.”

~ author


  • Helping good leaders become high performing leaders
  • Assessing current state in leadership skills, abilities, behaviours and practices, determining an area of focus to develop, setting goals, identifying enablers and barriers, creating action steps and working through a proven change process to achieve sustainable results

“What we call leadership consists mainly of knowing how to follow. The wise leader stays in the background and facilitates other people’s process.”

~ John Heider


  • Leadership Development/Team Learning
  • Building Cohesive Leadership Teams
  • Strategic Planning Sessions

“You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.”

~ Lee Iacocca


  • Instructional design that results in high impact learning solutions